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Bob & Rosanne – that is great – thank you so much. I can’t tell you how refreshing it is to have such good service and not to be let down. You should win a prize for customer service in my view!
Milly & Jon - Mojacar - July 2010 |
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I just wanted to take a minute to thank you and Bob for the wonderful service and professionalism with which you run your business. It was great to meet Bob and speak with you and certainly gave us a sense of ease with our decision to purchase property that is so far away from our home.
Alex – Denia - June 2010 |
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Thank you so much for your amazing service last Friday. The guys did a superb job and the furniture looks great. Thanks also for the plant – it was a lovely gesture. We will certainly be using your services again in the future.
Kind Regards - Graham Quesada - May 2010 |
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Yes you did a great Job, right on price and right on time..ie perfect....Thankyou.
Trevor - Javea - April 2010 |
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Thank you very much for everything. We are very very happy with Flatpaxabia, the service and your kindness. Had we known you earlier we would have done this long time ago. Hope the business grows successfully.
All the Best Dany & Hector - Javea - March 2010 |
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Well, what a joy to be a recipient of the service provided by FLATPAXABIA – friendly, genuinely caring, totally professional doing exactly what they say they are going to do AND when they say they are going to do it, plus a thank you for your business! Couldn’t be bettered, just wonderful and thank you again for taking all the hassle away.
Jane – Javea |
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Dear Rosanne and Bob,
I would like to say thank you for your amazing service. The plant is sitting in the Casita - it was a lovely surprise. The service we received from start to finish was amazing and we have already recommended you to a friend.
Thanks again
Katy, Gail and Clive Mann – Casinos |
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Thank you so much for your help in furnishing our apartment. My husband is disabled and it would have been an impossibility to erect the corner sofa bed which we bought. Also it was a much appreciated gesture of a gift of a plant for our new apartment. As soon as the sofa and chair was put together it immediately look like home. May I also say your web sight is fantastic - easy ordering and a very professional order form returned via email with pictures and codes making sure customer input is correct.
Many thanks again.
Jennifer & Ian Playa Flamenca |
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We have recently used your services for second time and, considering the saving of time (at least 4 hours), petrol and vehicle wear and tear and , we consider the service to be excellent value for money.
Adam and Steve – Orba |
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Hi There,
Thanks for the email, your service is exceptional and we will be using you again very soon, oh and thank you for the plant.
Best Regards
Patrick Quinn – Benichembla |
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Fantastic. I said to Tim about a month ago....we need an english speaking team to go to IKEA, buy everything we want, collect it, take it to the house and put it all together...he just laughed at me.....I knew it wasn't a dream. You have taken away a lot of worry and stress. I hope you enjoy what you do and realise what a great job you do for people. Please drop off any leaflets so we can get some business for you. Much love and gratitude
Rowena and Tim - Frondoso Valley |
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Hi Rosanne & Bob
We’ve just returned from our apartment on the Costa Blanca and have to say that we are both absolutely delighted with the service we received from Flatpaxabia. Your service has meant that we have been able to furnish our new apartment to a much higher standard and at about half of the cost that we had been quoted by many ‘furniture pack’ companies. Your communication and professionalism was excellent throughout and we would have no hesitation in using your services again and recommending you to other people.
Phil & Karen Newton Castella, Alicante |
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Dear Bob and Rosanne
Just a note to say thank you so much for all your hard work in helping us with our Ikea delivery last weekend. You really did a great job all round and saved us much time and effort. It was lovely to be able to leave the whole thing in your efficient and capable hands and to deal with such a professional team.
Thank you again
Teresa and Gerry - Calpe |
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“We found Flatpaxabia on a link
from the Costa Blanca News website.
Having just bought a newly built
villa with no furniture in it,
and still living in England, and
using the villa for holidays we
were faced with the difficult problem
of how to furnish it. Flatpaxabia
helped us solve this problem very
professionally. We chose the furniture
from our local IKEA in England,
e-mailed the order to Flatpaxabia
and arranged a delivery date to
the villa. It all went like clockwork,
Flatpaxabia picked up the furniture
from a Spanish IKEA, turned up
on the date and time arranged and
even unpacked and assembled everything
for us to perfection, even taking
away all the packaging material.
Their highly professional service
made the whole experience stress
free and we can thoroughly recommend
their services.”
Drs. Graeme & Lilian
Munro-Hall - Calpe (UK) |
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Dear Bob and
Rosanne,
We
wanted to thank you again for
helping us to outfit our flat
in Torrevieja. Your timely assistance
was immensely appreciated as
well as your roomy van! I wish
I’d known about your company
before we chose to drive down
from Sweden with our family van.
We definitely would have flown
instead. And being able to do
all the shopping in one day certainly
relieved a lot of stress.
The trip
home to Sweden was a grueling three
days of highway driving, wet and
dry (mostly wet!). Thankfully, the
van did not break down this time.”
Regards,
Jeff and Mia Smith – Torrevieja (Sweden) |
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I contacted
Flatpaxabia as I needed some sofa
beds from IKEA but did not have
transport large enough. They did
not ask for any money at front
as other companies do which made
me feel more secure, and delivered
at a time suitable for me. I would
use them again and recommend them
to anyone wanting things from IKEA."
Sarah Clark - Alcalali |
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Dear Bob and Rosanne, We like
to thank you so much for your help
in IKEA that day, I don’t know
what we should have done, if you
dont have contacted us, Rosanne,
our house in Cabo Roig is so nice
now, so we are very happy. We
hope to see you some time in Cabo
Roig. Thank you for all your help.
Many regards Frits and
Marian (Denmark) |
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“A wonderfully quick, efficient
and friendly service from lovely
people who are prepared to take
the stress out of Ikea for you
from start to finish - what more
could anyone ask for! They deserve
to be inundated with business and
I'm sure they will be. All the
very best Rosanne and Bob and no
doubt I'll see you again as soon
as got the next project up and
running!”
Gina Hibbert - Ex-go-to-Ikea-yourself-and-suffer-customer! |
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"The drawers look great
thanks & fit perfectly!
It was lovely to meet you too & I
will definitely contact you again & recommend
you to my neighbours. I was
very impressed with the service & thought
what a marvellous idea it was."
Best regards Angela
Kingett |
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Dear Rosanne and Bob,
Just a note to say how much we
value your service and appreciate
your help in getting our home
sorted. Please don't hesitate
to use me as a reference. Both
my wife and myself work in
customer services departments
within multinational medical/pharmaceutical
companies and are trained to
deliver very high standards
of customer care to our customers
within the NHS. This makes
customer care we receive very
important and recognisable
to us.
We have both noticed and
appreciated your impeccable
attention to detail and Bobs
careful planning and attention
when building our furniture.
With such effort in building
it ,I am sure it must last
longer also!
Its also been reassuring to
know that we have a friendly
English speaking couple who can
help us with answers to our Ikea
questions.
Thanks again for all your help
and we will be recommending
you to all our friends and family
when they come over!
If you're passing by and we
are home! pop in!
Best regards
Brian and Jacqui Young,
Glasgow |
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Dear Rosanne & Bob,
Times fly and its now allmost
two week since Bob did the last
shopping for us. I would like
to thank you both for the efficient
way things were handled and the
bright idea to do this type of
shopping etc.. Its good to se
that there is still people who
has the entreprenuer ways, like
you and Bob.
It was a pleasure to do biz with
you and Bob and I hope you will
do well in the future. Please
keep up the good work.
Best regards from Birte and
Carsten
from Svendbor, Denmark. |
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Hi Rosanne and Bob,
Just had to write to say a huge thank you for your service in bringing me my IKEA order. The service was unbeatable. Bob phoned to warn me that he was running late and gave me an estimated time of delivery, so I wasn´t waiting about not knowing what was going on. I was even given a lovely plant!! I have been waiting for nearly 6 months for my hubby to take me to Ikea, as I only have a small C3 car, but within days of placing my order with you, the goods were at my door. I will certainly be recommending you to everybody- Thanks once again for a great service, and as soon as I save up some money again I´ll be in contact!!!
Kind Regards
Kathy |
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"this was such a godsend to me as I urgently needed to re-fit my house in Javea and was intending to fly to Murcia, rent a van, shop for furniture for the whole house and then drive it all back and assemble it over the course of a weekend; an impossible task! Thank goodness my friends told me about Flatpaxabia who I contacted straight away and spoke at length to Rosanne, who was so helpful, knowledgeable and friendly, I felt as though a load was taken off my shoulders, quite literally! When I arrived in Javea, Bob had assembled all the furniture for me, and to a high standard as well.
I am so grateful to Bob and Rosanne for their fantastic service and would highly recommend them to anyone in the same position as me."
Pat & Jim / UK |
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