RETURNS

If you decide you don’t want an item that you have ordered, please let us know within seven (7) days.  We will pick up the unwanted item from you, and there will be a charge of 25€.  If the item is returned out of its original packaging you will be subject to a 30% reduction from the original purchase price (by IKEA^®).

If an item is damaged on delivery, please call us as soon as possible and we will replace it and deliver the replacement within two weeks (if in stock).

If an item becomes damaged or bows after assembly, then it is up to the individual who purchased the goods to arrange for a return of the item to IKEA^®. We are not liable for faulty goods in any way.

DELIVERY ATTEMPTS

For each order we make a maximum of 2 deliveries (if items are out of stock from the original order).

If after a reasonable time we are still unable to get your items, we will consult with you as to whether you wish to continue waiting or select alternatives. If a 3rd delivery is required, there will be a 25€ surcharge.

If you are not in to take delivery at the agreed time an extra 25€ will be added to your delivery bill.

PAYMENT TERMS

Our business is strictly cash or bank guaranteed cheque on delivery.  If for any reason you are unable to pay for your goods on delivery we will keep the items until you can pay for them (max. two weeks).  If we have to make another journey to deliver your goods this will incur an extra 25€ on the delivery charge.  A deposit may be required on very large orders.