We always appreciate feedback on what we are doing right and what we can do to improve our service to you. Please contact us to leave your feedback.
References can also be left and viewed on our Facebook page.
We have just returned to the UK from a week at our new villa and I cannot recommend the Flatpaxabia services enough!
We purchased the house in Moraira in Dec18 and faced the dilemma of how to furnish it, manage the purchases, take delivery etc all whilst still in the UK - The Flatpaxabia service allowed this to happen.
We provided the team with a shopping list, they validated it for completeness and also suggested alternatives when what we needed wasn’t available or possible. We chose their collection, delivery and assembly service - its a slick service and everything was perfect.
With the success and simplicity of this process we then engaged them to fully rip out and replace our kitchen. Again they did a wonderful job shopping, delivering and installing the whole thing. The finished result is superb.
This is a real professional outfit and I will use them time and time again. Thank you to everyone in the team for everything. You have helped us settle into our new home in Spain.
Just back from my trip to Spain.
Thank you very much for the assistance you gave for the collection and delivery on 4th March – all went like clockwork and your guys were on time and did all the hard work getting the sofas into the apartment!
Much appreciated the Flatpaxabia service provided and I will certainly use you again – already thinking about what I cannot live without from Ikea for my next trip!
Just a note to thank you,Joe and his compadre for your usual exemplary service-efficient,friendly,reliable.
We wish you all the very best.
The service was very quick and efficient. The young man who delivered the products was so very polite and helpful aswell. Thank you very much
We are really very pleased indeed with how everything has gone, the new set up looks great and they guys both managed and delivered the service in full with professionalism and speed. It’s always such a pleasure to work with you and the team.
Just a quick email to say thank you for the great service today. I will definitely be recommending you.
We are very pleased with our IKEA kitchen and the service provided by FLATPAXABIA. We rate your service a 5 out of 5.
We shall send you some photos for your reference page in a week or 2.
Very pleased with receiving our IKEA order in the hassle free manner that we did, you offer an excellent service.
Two of the worst experiences in my life have been shopping at Ikea in Genoa and shopping at Ikea in Valencia, so I am very happy not to have to repeat either experience again and let you collect for me! it is worth every penny of the very reasonable amount that you charge!
Long live FLATPAXABIA!
We just wanted to say a huge thank you for the service we received yesterday from Flatpaxabia. We are absolutely delighted with the furniture and enjoyed spending a few hours with Joe and your husband as they put together our bits and pieces - we hugely enjoyed their company and conversation.
We will not hesitate to use you again in the future if we need to order anything else from Ikea.
All the best
I am very impressed with with regards to the whole procedure re: my sofas. You were very helpful and patient and the young men who put the sofas together were GREAT.
I would recommend you to friends and family.
Thank you so much.
What a friendly, professional and efficient service Flatpaxabia provide! My items were ordered AND delivered the week before Christmas. Throughout the entire process Rosanne kept me informed of the situation with pleasant emails. The friendly young man who delivered my goods insisted on delivering them INSIDE my apartment even though I offered to take them myself.
The delivery cost was fair and affordable.
I thoroughly recommend using Flatpaxabia for all of your Ikea needs. You may find me browsing through the Ikea Catalogue over the Christmas period with a glass of champagne and a mince pie! Merry Christmas to you and your team!
Thank you Bob & Roseanne and team for a prompt and efficient service. Your customer service has been A1 from me placing my order through to delivery. I highly recommend Flatpaxabia and will definitely be using their service again in the future.
After a couple of months of stressful failed deliveries from IKEA I contacted Roxanne at Flatpaxabia. She was brilliant from the start sending me a spreadsheet of my order, clear invoicing, selecting hand chosen products where necessary, keeping me informed and liaising with my keyholder. The whole process was complete in a matter of days and communication brilliant - I cannot thank them enough, they fully understand the needs of a holiday home owner and just got on with the job. I would deffinately recommend them and use them again in the future.
Once again thank you and your son for such a fantastic service.
Exactly what I ordered and delivered at a time to suit me.
I shall certainly use you again when I come up with my next project!
Hello Rosanne ,
We are very pleased with the Ikea order
And your Service. It was perfect. Thank you very much. We will contact you sure for the next order.
We would like to thank you very much for your fantastic Ikea delivery and assembly service. You made no so easy and nothing was too much trouble. I would have no hesitation recommending your service to others and hope to use you again in the future.
Many thanks for your Ikea delivery and assembley service = we were very pleased with your service, the items arrived on time and your staff were very friendly , efficient and polite. I would recommend this service to anyone.
Gracias por una excelente y profesional actuación. Enhorabuena. Hemos quedado muy satisfechos.
Thank you for your excellent service no problems,on time,the fitter was 1st class ,i would not hesitate to recommend or use your service again.
Thank you very much for the very prompt delivery this morning. The service was every bit as good as the references that I read. I would have no hesitation in using you again.
An excellent service from start to finish as always, and they have been helping us since they began in 2007. This family run business totally deserves the 5* credit they justifiably receive, providing a fast, friendly and highly efficient service. The whole team is exceptionally helpful and they always go the extra mile, do exactly what they say they will do...and also when they say they will!
I would like to thank you and your wonderful team for a great service…. Would definitely recommend your company to fellow ex-pats who want to simplify setting up ‘house’ in Spain.
This is the second time we have used Flatpaxabia and find the service to be affordable and flawless. Our order was delivered exactly when we were told it would be and the men delivering were efficient and polite. I couldn’t have asked for more.
I am absolutely thrilled with my Ikea furniture and your service was nothing short of excellent !
It has been such a pleasure dealing with you and your team and I shall be highly recommending you to everyone !
Thank you all, a very good service professionally executed.
Yet again you provided us with an excellent faultless service. From start to finish emails were promptly answered, queries solved and delivery exactly at the time stated by your polite and friendly team. Thank you once again and we shall certainly use your company should we require further items from Ikea.
Flatpaxabia were recommended to us by Home Espana Estate Agents in Denia and I have to say the service from day one has been exemplary. Clear instructions from initial contact on how to order, all ready for us when we arrived at the apartment and kept up to date all through the process. We’re people who do not like shopping so anyone who wants a total hassle free service, this is the company for you.
I just wanted to say, after just returning from Spain, how very pleased with the work your workmen did I am, and the complete service that you offered . It took a lot of stress out of the whole buying and furnishing of a place in Spain. I would certainly recommend your company to anyone thinking of doing the same as us.
We were very happy with the whole service, from start to finish. The delivery arrived on time and the team were great. Thanks for all your help, too.
Excellent service. I would not hesitate in recommending this company. So happy I came across it online. There are so many things to think about when you buy a place and this was one less stress. I appreciated the fact they fitted me in and also stuck to the time they said. Friendly and efficient. I am looking forward to using them again.
We are very pleased with the service, and will definitely be using it again. We will recommend it to our friends!
Just wanted to thank you and your team for a fantastic service from start to finish . The furniture was delivered at exactly the time agreed to my apartment in Calpe and promptly installed without any fuss by courteous and professional members of your team who cleared up after themselves and even took all the packaging away. The ordering process from start to finish was simple, friendly and efficient . It was well explained and no question or request I raised was too much trouble. I am already telling my friends and family about your fab company. I will definitely use your services again. Thanks and best regards Lisa .
This is the second time I have used Flatpaxabia and on both occasions they gave excellent service.
The items were delivered and assembled at the pre arranged time with the minimum of fuss and great efficiency.
I would not hesitate in recommending them to anyone, great service and value for money
I was so happy with FLATPAXABIA I would of liked to have left you my thanks last night after the work in my apartment was finished. To tell you the truth I spent so much time admiring your work I left it too late.
I was wondering whether I was right in putting the mirrors I ordered in the original space I had in mind. FLATPAXABIA went through my options calmly and wanted to get it right for me. They even gave me design ideas, being two lovely men that have picked up a lot of tips along the way. That was a nice surprise and I will be using some of them.
All the packaging was cleared up to be recycled by you and I was asked for my Hoover.
I mentioned that I had scratched my floor moving my stainless steel table legs around and immediately some floor protectors were brought in from the van, fitted and some spares were left too.
You have been a very professional company to deal with and the whole process was smooth from start to finish. I will be back.
Please thank everyone concerned.
I am so grateful to you and your family for your excellent service and care!!!!!
I will be reviewing your business with the very highest of recommendations. I could not have asked for more professional, helpful, knowledgeable and friendly service. Thank you!
This is the second time I have used your service and I continue very impressed by your professionalism and responsiveness to the customer’s needs. I have absolutely no hesitation in recommending you to others and will most certainly be using your service again if I need further shopping from Ikea.
We are totally delighted with furniture and the assembly. Joe and his colleague were very polite and professional, a credit to your company. We're not sure when we are out next but I will be in touch with another order soon. We are very impressed with all the communications, it's been a pleasure dealing with you.
Thank you very much for your email.
I can honestly say that the service provided by Flatpaxabia has been amongst the very best I have seen anywhere.
Everything from the communication, to the extra effort involved in purchasing my items, through to the delivery on the day was exceptional.
I would completely recommend you to anyone looking to furnish a property in Spain. You turned a massive job into a much easier and stress free experience.
Everything was perfect and made for a stress-free experience. Many thanks for all your help and no doubt we will use Flatpaxabia again in the future.
Expect the unexpected ..... best service ever!! will definitely call you as soon as I need you again. Always kept up todate during the proces until a day upfront regarding delivery time. Keep up the good work.
We have already used the service from FLATPAXABIA several times in the past and we were always very satisfied with how everything was handled.
From the individual friendly assistance when ordering to the smooth delivery process everything was dealt with in a professional and transparent way.
Also in the case of problems with the delivered items (after unwrapping) they were trying their best to help by either repairing the defect items or getting them exchanged at IKEA with no extra costs.
With our last order their service was even extended to providing us with a temporary solution because of supply difficulties that IKEA had. Again with no extra costs!
They regularly kept checking for the availability of our ordered items and kept us informed all the time.
We cannot thank you Rosanne and your great team enough for what you have done for us!
Keep up the good work!
Thank you again to you and your team for your amazing service and everything you've done to help me.
I would just to say what excellent service we have received from your company.
Your website was easy to use and we received prompt replies from yourself.
You picked the products on our behalf and collected, delivered and installed them on time and your staff were very friendly and professional.
As we were unable to be there ourselves to take delivery we enlisted the help of a friend from Spain who you were happy to contact to arrange a delivery time, she was also very impressed with your company.
We would not hesitate to recommend your business to anyone else.
Thank-you once again
We were absolutely delighted with the service you provided and have already recommended you to our estate agent who have taken your details to recommend you to their clients. We have also recommended you to one of our friends who have a place in Villa Martin.
Thanks again for everything.
Good morning Rosanne,
I am very pleased with my IKEA order and the service provided by FLATPAXABIA thanks, this was our second time of using FLATPAXABIA, and again the service was great from start to finish
Good morning Rosanne,
We were very pleased with all elements of your service. From the first enquiry and the subsequent changes to the order that we made, the communication was swift courteous and effective.
The delivery was on time, and again, the guys who delivered the packages were pleasant and efficient.
We would certainly contact you again when next we need anything from IKEA.
The only thing we failed to do was to ask you to include a current catalogue in with the order.
I meant to write earlier, to say how happy I am to have chosen FLATPAXABIA for our purchase and delivery from Ikea.
You were always prompt to answer questions, schedule times. The delivery and assembly were on time, prompt and clean!
After a 14 hour flight, coming home and having this done for me was wonderful.
Looking forward to future purchases with no pain (hate shopping in big stores).
Thank you do much for the work of your team!
We just want to say a big thank you for the superb service we received from your company today . The two lads were delightful. Nothing was too much trouble, and the whole operation was seamless from start to finish.
We would definitely use your service again, and will happily recommend you to our friends and neighbours.
With kind regards,
Thank you very much for organising and delivering my products. Such a brilliant service and extremely helpful.
Thank you so much for your quick and efficient services. We will definitely use you again in the future.
Just wanted to tell you how pleased I am with todays delivery and service!
I will most definatelly recommend your business to anyone! Thank you!
It was again a great service. Quik delivery, exact on time! Thanks and see you next time!
Thank you so much Rosanne for what you have done.
You have made this totally stress free for me and I really appreciate you taking me through the process.
I will definitely recommend your services
After buying our place in Spain and then finding out how hard it can be to purchase items we discovered this great organisation. Rosanna, Joe and Mark were fantastic and helped us solve a problem or two we had with furniture sizes and choices. For a personalised and professional service you should look no further. Can’t wait to use again.
Thank you for your email and I would like to pass on my thanks for yet another faultless service from Flatpaxabia.
Great communication and on time as always.
Will definitely be using your company again.
Brilliant service, lovely people to deal with and we wouldn’t hesitate to recommend to our friends! Well done Flatpaxabia!!!
Good evening Rosanne,
Excellent service once again...A very big thank you to you and the guys.
Excellent service as always. The two Lads were brilliant. A professional job well done with attention to detail. Would always highly recommend your company. Many thanks.
I am pleased to say that we were very satisfied with the whole process, from our initial contact, through the order arrangements to the delivery and assembly. Everyone was pleasant and helpful throughout and it took away all the hassle. We would certainly use your service again and will not hesitate to recommend you to others.
Thanks so much for all your help! The guys were super brilliant yesterday as I’m sure you’ve heard.
You have an amazing business.
Thank you! Wishing you all a fabulous 2018!
I'd just like to say thank you for your excellent service. You stored the furniture free of charge until our arrival from the UK and then delivered exactly at the time arranged. You also responded fast when we discovered a small manufacturing defect on one of the items. You collected a replacement the same day and delivered it the next morning. Well Done!
Would highly recommend :)
Thank you so much for all that you have done. We really appreciate your professional attitude and hard work.
We are really looking forward to seeing it all on the 26th!!! Have a great Christmas! God bless you and your business!!
Rosanne and her team were a joy to work with.
2 members of the team turned up on time and despite having to climb 15 steps carried up a heavy sofa-bed chair,table and 4 dining chairs. They were both polite and efficient. Within 1.5 hours they had assembled a sofabed, table ,4 dining chairs and hung a mirror, new light fitting and curtain pole as well as disposing of my old furniture.. The labour charge was very reasonable and I will certainly use Flatpaxabia again.
Good morning Rosanne,
As usual, we were delighted with the service you provide. No doubt we will be back again at sometime in the future although it is difficult to see how we can fit much more Ikea kit into one apartment! Thanks again. All the best,
Thank you for a perfect service. It made it so easy for us to enjoy our holiday and relax in our lovely home. Thank you to Mark for being ahead of time for the delivery and working like a Trojan to build the sofa, remove the old sofas and all of the rubbish. We really appreciate his work and yours for providing seamless service from contact, order, delivery and build. I will certainly be recommending your company to those of us with properties, in the Costa Blanca, Murcian and Valencian regions. Please publish the above on your website and I will follow you on Facebook too. Thanks and best wishes,
Thank you for delivering our new sofa, we're delighted with it. Your service is fantastic and I would highly recommend you. Kind regards,
Thank you for your mail. I was delighted with the two guys who came and assembled the furniture. I will certainly use you again if I need some more things done. Thank you again.
Just to put in writing how pleased we were with your service. Excellent information, really speedy turnaround time from ordering to installation and first class workmanship for the assembly. Not often these days that expectations are exceeded but you certainly do that! Thank you again.
I just wanted to say thank you for your wonderful sevice . My furniture arrived on time this morning andDave was brilliant. It has been a pleasure to deal with your company. You have provided an efficient and straightforward way for me to furnish my new apartment. I will not hesitate to recommend you and use you again, if needed. Thank you so much,
All perfect and done!
Thank you very much. Service above and beyond Love your team!
Big thanks again,
Brilliant service. Stress free. Even with a broken down elevator they still managed to get beds into apartment and changed delivery date for the larger items and arrived the next day. Fantastic.
Love this! Rosanna and her team do what they promise (shop, delever and assemble) and always responds promptly if you have a questions during the order prosess. Saves a lot of time when i redecorated my place in Torrevieja.
Thanks for a great job!
We are very pleased with this service, everything went smoothly from the ordering to the delivery, which was on time and by very pleasant young men.
We would definitely use this company again, as it saved us a long drive in this summer heat, and having to carry the boxes when we got home. Bravo to Roseanne and everyone involved.
Thank you for your email. I am pleased say we are delighted with the furniture and cannot praise the 2 guys who delivered and assembled it enough. They both worked tirelessly for the time they were here. I have no problem recommending your firm and have already done so to various friends. Thank you.
Very happy with the service from Flatpaxabia. You delivered the exact items we ordered, and did it on time. We will definitely use you again. Please feel free to use us as a reference.
The team were fabulous, down to earth people who didn't just assemble to get out as soon as they could, they ensured I was happy about decisions and talked me through various scenarios. It was fun, relaxed, and my daughter and I feel very proud and content with our little place called home. And we could not have done it without you all. You surpassed my expectations and more. Please again pass on my appreciation to the whole team.
I'm currently working in the Falkland Islands. Used Flatpaxabia to purchase, deliver and build my furniture so it was all in place on my return. Excellent, prompt and efficient service. Thoroughly recommend!
Thanks a lot, Rosanne!
We are very satisified with Flatpaxabia. We will surely recommend you to friends and other persons we meet, who will benefit from your assistance.
I found the ordering and delivery service excellent and very easy to use. Thanks
Brilliant efficient service again. A lovely company to deal with.
EXCELLENT SERVICE. I have used the company for three years now, each summer ordering new items to be delivered to my home. I have also recently recommended the company to a good friend of mine and she is impressed too.
Thank you for a reliable and efficient service.
Your level of service and efficiency is exceptional.
I'd just like to say how pleased I am with your service. The two men who assembled the furniture were very efficient, polite and kept everything tidy.
Thank you very much
All received and a very good service. Will be buying more furniture in the coming year and will certainly look to use yourselves.
Really impressed thank you.
I just wanted to say thank you for such an amazing service you offer! We are so happy with our furniture and can't wait to use you again in the future. I'm always recommending you to friends. Thank you,
May I take this moment in thanking you for what I would say has been a first class experience with your company.
The lads who delivered and assembled the furniture are a credit to your company also.
I would like to say thank you a lot!
What a great smooth transaction and pleasant service. I had no doubt about your company the minute I had contacted you for query and you had truly proved that your one of the best companies to deal with in Spain.
I will definitely be more than happy to refer you to whoever I know who are in need of such services.
Thanks for everything - you guys have allowed me to make quick work of an entire flat renovation!
Hi Rosanne - just quick note to say thank you for wonderful service: on time - efficient and extremely kind people! Thanks and until next time.
Have a nice evening and best regards,
I am more than pleased with what you have done for us and I really appreciate your service as it takes a lot of hassle away!
I will recommend your company to my clients. Thank you very much again! Good work!
Many Thanks, for your good help it has been very helpful, for us. :)
I will highly recommend your firm to other friends, and we will use your service more time by our self.
Have a nice weekend and best Regards,
Thank you for an excellent service. Your team were so quick and efficient.
Just wanted to say thank you for the excellent service we received again.
Thanks a lot for your work and kind assistance with our IKEA delivery.
Everything was build perfect, we are very glad for everything. Of course I will leave a like on your Facebook site as well as a good customer comment on your Website 😊
Thanks again - I can only recommend your Services.
Best wishes and Happy Easter
A big big thank you to the Flatpaxabia team especially Rosanne,
the customer care and service I received from beginning to end was exceptional.
I am thrilled will all my bits and can't thank you all enough. I will definitely be using you again in the future and will not hesitate to recommend your company !!
I am very impressed with all aspects of your service.
I have not yet assembled the goods.
Your communication, ordering, and delivery were exactly as you said.
Will certainly use you again.
Good afternoon Rosanne
I was very pleased with the service from the ease of ordering, to the final construction. I would not hesitate to recommend your services.
Thank you Rosanne for the follow up.
Yes as usual I was very pleased with my Ikea order and the service is 1 class. I would not hesitate to use your services again and would always recommend you.
Service was as usual perfect ! Thank you so much 😊
Everything went very smoothly -- from placing the order right through to the delivery which arrived on the promised day and at the nominated time.
The delivery team handled everything very efficiently. Overall a pleasant shopping experience which I will use again.
Buenos días, sólo le escribo para decirle que estoy contentísima con el servicio que nos han prestado. Muy profesionales y educados. Gracias por todo.
Thanks for your help. I will recommend you to everyone I know and I will certainly need your help more to come.
I'm happy to be a reference for your fantastic company.
This is just a brief note to say thank you for your impeccable service and communications throughout, I am sat in my new apartment typing this and we are delighted with the furniture and assembly. I've popped a review on your Facebook page and will definitely use you again if needed and also spread the word as far as I can. Just superb throughout.
Please feel free to use any part of my testimony and I wish you all the very best.
Hi Bob and Rosanne,
Thank you very much for the fabulous service you provided. It was so easy and stress free. The delivery came at the time arranged and was carried straight to a place of my choosing. I was delighted with the candle left as a gift! Thank you again, definitely a service I would recommend.
Hello Bob and Rosanne
Thank you for your email, I have been meaning to drop you a line of thanks.
Once again you have provided a premier service for us. The goods were delivered in good time and assembled in a fast, friendly and relaxed manner, with Joe being very professional, ensuring that everything was right.
You managed to arrange delivery and assembly for us at very short notice, and you arrived spot on the time agreed.
I would have no hesitation I using you again and would certainly recommend your service.
Thanks again, kind regards.
The service was excellent and the install was superb and seamless , very impressed with the whole service, thank you very much. If I need anything else I will definitely be in contact,
Thanks and regards
Un grand merci à vous tout était parfait Professionnel , rigoureux, de bon conseil .…
Good Afternoon Bob & Rosanne,
I would just like to thank you for the fantastic service you provided and in particular keeping me up to date with e mails regarding delivery. Also I would like to thank you for the quick reschedule of delivery caused by the fires in the Alicante/Murcia region.
I will have no hesitation to use your services again and will highly recommend you to anyone that I know.
Hi Bob and Rosanne/Flatpaxabia
Thank you so much for your fabulous service! We found everything very easy, clear and reassuring. You made, what was originally a complicated process (we had a small window of timing, a three year old that doesn't travel well, and size issue due to our car) extremely easy. We will definitely be recommending your service and look to use you again.
Best wishes and big thanks!
We recently used FLATPAXABIA for our recent move to Spain and can not praise Rosanne, Bob and their son enough. Nothing was too much of an issue. The communication was amazing as we were ordering everything from the UK prior to our move in date.
All our items were delivered on the date we arranged and the team who unloaded the furniture were so kind and courteous, as we had a removal team from the UK also unloading a large amount of furniture.
We had issues with two items arriving from IKEA that once unpacked were missing or had a faulty element. One phone call to Bob and Rosanne and it was rectified in less than twenty four hours, which was outstanding, considering the error lay with IKEA and not themselves.
If anyone has an up and coming move to Spain, then please contact Bob and Rosanne, the commitment to you as a customer and their professionalism can not be praised highly enough. Thank you for making a busy stressful time feel like a breeze.
Ps - they also offer a service of building and assembling your furniture which considering the amount we made, I would strongly consider you using ;-)
Good morning Bob and Rosanne,
Great job again for getting all those cupboards in the right places, even it was so hot and we did decide two times differently which part where to put.
We also want to say thank you for keeping your perfect and ever so friendly service constant over the years. We started ordering first time in 2008 and up to now we have been using your services pretty often.
We have been ordering all sorts of IKEA items, big parts like a complete kitchen and little parts as well. Sometimes we needed assembly, sometimes not. Every time we have been more than satisfied.
We certainly will be ordering again with you, when other items are needed.
During our sometimes only short stays in Javea we like to enjoy this special relaxing time and not hurry through IKEA.
Thanks again sooooo much
with best wishes
Dear Bob & Rosanne,
Thanks again for the prompt, efficient and friendly service provided by FLATPAXABIA. Our apartment in Javea would not look the same without you. When we need more from IKEA we will certainly come back to you.
Dear Bob and Rosanne,
Thank you for the great work you did in our house. You were working so hard and we could have never done it on our own. It was an excellent service and we can highly recommend you.
We will definitely use your service again.
You could not find a more informed, helpful and trustworthy team to help you with your home furnishing needs than Rosanne and Bob. Their knowledge is outstanding, their service exemplary and organisation - second to none. If making you feel like nothing is too much trouble is important to you - then ask the team at Flatpaxabia - you won't be disappointed
Hi Rosanne & Bob,
Just want to say thank you for a great service. We are very pleased. Ordering and payment was easy. Response to my emails prompt.
Assembly professional. Mark was brilliant. Efficient, friendly, polite and made it look easy but we know from experience it is not ha ha!
Thank you so much, Rosanne, for the photos and for all your help - I can honestly say it has been a pleasure doing business with you, and it has made our start in Spain so much easier and we can't wait to get there.
Dear Bob and Rosanne,
We are extremely happy with our order from IKEA. As usual you have provided an excellent service - we never consider going elsewhere for our IKEA shopping. Your company is a pleasure to deal with.
Thank you again
Dear Rosanne and Bob,
I just want to write and thank you and your team for the service you delivered when I ordered my two large sofas and cupboard.
I didn't know anyone who had used your service but I had read about Flatpaxabia for many years and thought if I was ever to order IKEA furniture you services would be at the top of the list.
From the first conversation I had with you, right through to the delivery and assembly of the furniture, the support and service was outstanding. I felt that you all were there to help me and assist me with any questions and enquirers I might have. The delivery date and time was tailored to me and I was kept informed as to the exact time of delivery.
The delivery and assemble was done with courtesy and care. My concerns were that I live on the third floor with no lift but that was no problem to your team! The assembly was done so easily and the removal of the cardboard and packaging was so helpful.
Over all I was very impressed and have already been promoting your wonderful service. I certainly won't hesitate to use your services again!
With grateful thanks,
"Having trawled from Tibi to Ikea Murcia (round trip nearly 200 km) for some cupboards/doors - I picked up too few doors. Having neither time nor inclination to drive there again any time soon, I contacted Flatpaxabia whose ads in the local press I had seen for years. The website was very clear and helpful.
Roseanne responded to my email questions quickly with a quotation to collect my doors and take them to a collection point in Javea on a day that I knew I would be there. The correct goods were delivered to the right place at the right time.
I shall be using them again and wholeheartedly recommending them to friends."
Just wanted to say what a great and professional service you provided, everything was well handled, timings were very convenient and also the chap who delivered was very friendly and helpful, with advice also regarding assembly. All round great experience, would definitely recommend you. Good luck.
Have just been reading all the great references; and here's another. Everything about the experience was professional and friendly. A great service. Definitely recommended
Fantastic service and lovely staff. Couldn't fault it, and will definitely use it again. Thank you
Hi, I was very pleased. Great service, quick, prompt, efficient....well done The delivery and assembly crew were so nice to have doing this as they were polite, cheerful and efficient - good job well done.
Thank you for your excellent service and we are pleased with the IKEA items. They look really good and are solid quality pieces of furniture.
Dear Bob and Rosanne
Thank you very much for providing an excellent service - it has really helped us in setting up our new home in Spain. You have made the whole process very easy and your team that delivered and built our furniture were excellent. We will be using you again soon !
If you need us to be a reference for anyone then we would be delighted to do so.
Just wanted to say a big thank you. Everything was perfect dead on time too. You will definitely be hearing from us in the future.
Thank you again
Hi Bob and Rosanne,
Wanted to give you feedback on delivery and building of our Ikea order yesterday. We were very pleased with the entire service from start to finish. You were most helpful when we added to our original order, your ordering and payment process are easy to use and on delivery day the team were efficient, prompt, considerate and professional. Will recommend your company and would definitely use you again.
Thanks for a pleasant experience.
Thank you so much for delivering all of our furniture to Villajoyosa yesterday, you made the whole process so easy and your patience with my chopping and changing was very much appreciated, so thank you xx
Hi Rosanne and Bob,
Thank you for providing such an excellent, stress-free service. Much appreciated and very grateful. Will definitely recommend to friends in the future.
You have been brilliant......It was so easy keeping in touch via email, you answered all questions quickly. The delivery was made at the time and place arranged and the guys did a fantastic job assembling the furniture - it would have taken me days.
Thanks so much!
Just to let you know...
This was a great experience. Delivered on time and with all items received. Who said that things isn't working in Spain? I will definitely recommend you guys to others. I embrace entrepreneurship and this is a real problem solver for a lot of people with limited time and limited Spanish skills.
Dear Bob and Rosanne,
Thanks for your mail. This one is just to say a big thank you for the great service you provided. I was very pleased with the efficient way you dealt with it for me from my initial enquiry down to the service provided by your team in delivering and assembling my new furniture. Both were exceptional. I will not hesitate to use your services again when I need some more furniture for my new Spanish home and will certainly recommend you.
Just want to say a big thank you to Bob and the team for your excellent service. Quick, neat and saved us a great deal of trouble, I would still be reading through the instructions although I did manage the rug!!!
Many thanks, very professional and just beware of the Sat Navs.
Hi Bob & Rosanne
Thank you for all your hard work today. What a brilliant service you provide, you have saved me so much time, worry and hassle. I shall be recommending you to all my friends in the future. I will also be in touch if I need to get anything else for the apartment.
Thank you both once again.
Good Morning Rosanne,
Thanks for getting me the rugs so quickly, and all you have done the week before.
Your service package has been special again. I started using your services 6 years ago, and you helped me ever so often - always competent and always friendly.
Best wishes from Petra,
also to Bob and your son who worked hard in the heat to assembel my furniture to perfection.
Just thank you all !!!
Good morning Bob & Rosanne,
Thanks for all your service. Absolutely excellent and makes life so easy!
Good afternoon Bob & Rosanne,
As far as our IKEA orders are concerned, we have been perfectly satisfied with the provided shopping service. FLATPAXABIA carried all out in a very rapid and efficient way.
Your customer care features amiability and courtesy. Actually, we would be pleased to make demands on your shopping service in the future again.
We were very pleased with your service. The company was very efficient and I would highly recommend. We will be definitely use your company again.
Thank you very much
Hi Bob and Roseanne,
I was extremely happy with the service you provided. It was wonderful to chose what I wanted online and not have to go to Ikea myself, a chore I despise. All of the items arrived and in top condition. It was also such a relief to have you put them together, which you did wonderfully without any fuss or mess. Thank you. I will certainly use you again in the future and have already been praising you highly to friends.
Many thanks, have a good summer.
Dear Bob and Rosanne,
Once again you have provided a flawless service. You are absolutely top of my list for promptness, reliability, and customer service. I ordered 2 sofas from you on the Thursday, and by the following Wednesday, you had delivered and assembled them, with unfailing politeness and good humour. All this in 35C.
A huge thank you.
Hemos quedado muy contentos con el resultado.
Muchas gracias por su trabajo y profesionalidad. Quedamos en contacto para un futuro.
Good afternoon Bob and Rosanne,
We would like to give feedback, as a business owner, we know the importance of getting it right!
The service was perfect for our needs, from the ordering, through paying and finally seeing it all in place. It was smooth, easy to use, always informative and completely what you said ‘on the tin’.
The guys on the day were, on time, worked relentlessly, extremely friendly, polite and helpful. Did everything we had hoped (in 30 degrees too).
We would highly recommend the Flatpaxabia experience to anyone and everyone.
Well worth the money, well done and thank you.
Hi Bob & Roseanne,
I'm very pleased with my order from IKEA and my flat is more like home now I've settled in and got everything sorted. Thank you very much for the work the boys did with the order and I will be pleased to use your company again in the future.
I have bought IKEA furniture through Bob and Roseanne twice now and have found them a delight to deal with. They provide really clear information on exactly what has been ordered, cost and delivery date. Response to emails is always quick, friendly and professional and they are keen to add value by providing any further advice they can. On both occasions they delivered bang on time and put right one very minor glitch quickly and without any fuss. I will definitely be using them again
Very best wishes
I have used Flatpaxabia on several occasions for IKEA orders since moving to the area last year, and they are truly fantastic people to work with. Reliable, very friendly and professional, and go the extra mile with their customers regarding any problems with the order such as out of stock goods. Deliveries are always on time, and staff are great to deal with and extremely helpful. Can't recommend them enough and will certainly continue to use their services in the future.
Hi Bob & Rosanne, Many thanks for a perfect service, as time is important to me in Spain I was so impressed with your perfect communication and delivery, with the added bonus of not having to drive to Valencia!!
I cannot say enough about you Guys.
Hi Rosanne, I would like to thank Flatpaxabia for their fantastic service, nothing was too much, every email and question answered, kept us up to date on our order, even stored some furniture delivered it and put it up for us, one piece that we had shipped from UK was damaged, but the guys fixed it for us!!!
Will definitely be using again, what a pleasure to deal with a real family business.
First class service throughout! From initial enquiry through ordering process, delivery and even the return visit to build the products I can only heap praise on this company. Nothing was a problem, emails and telephone calls were answered swiftly and courteously. I would certainly highly recommend and will definitely be using Flatpaxabia again.
We were extremely pleased by the service we were given by Flatpaxabia. Bob and Rosanne gave me a quote almost the same day I sent my enquiry, and the item was delivered within a week. We asked for it to be assembled as well which was done efficiently and without any issues. They even disposed of all the packaging which was a bonus! Brilliant customer service and value for money. Would recommend them to anyone.
Muchas gracias por vuestros servicios que se pueden calificar como: Perfección, rapidez, eficacia, seriedad, puntualidad y profesional!! WaouW Que gusto trabajar con una empresa así! Os recomendare sin parar!!
Un saludo cordial,
Dear Rosanne & Bob,
I want to thank you so much for the service you provided for me, the furniture has all been put together great and your guys were all so helpful and professional , clearing up and removing all the boxes at the end of the day.
I know this is your business and we pay for the service but I want you to know that it is first class, saved me a lot of time and stress and I would recommend you whole heartily please feel free to pass my email on to anyone if they ask for past users.
Once again thank you to you both and your team.
Hi Bob & Rosanne,
Many thanks for your swift and efficient help while opening our new offices. The 24 office chairs were collected and assembled on time, and your communication from our first conversation to your follow up after the day you were at our offices was first class.
In addition we asked you to build 20 desks from another supplier as we were unable to get the desks we needed from Ikea. I really appreciate the fact that you juggled your diary to fit us in at short notice in a very busy time to enable us to relocate as planned. In fact we would have really struggled without you as the desks were supplied with a number of fittings missing. Fortunately they were similar to Ikea fittings of which you had spares.
Everything was perfect. Thanks. I cannot imagine driving to Ikea myself to end up with one or two items missing when they're not in stock. Working through you makes everything is there when I need it. A huge time saver! See you next time.
Dear Bob & Rosanne,
May I say a big thank you for the superb service we enjoyed from your company. Already our furniture has been well admired and note taken of your company.
Bob & Rosanne,
Sorry for the delay in my reply but I have been away for the past few days. Regarding the service provided by your company I found it to be brilliant as I hate that drive to Ikea and also hate having to walk through every department before being able to leave the shop. The procedure was all stress free from ordering to delivery... Thank you very much. I would certainly use you again and definitely recommend to friends.
Thank so much for your services. You made my wish come true. To make my mother more comfortable in her little casa. Your company do a brilliant job. Friendly. Polite. Everything you could wish for.
Hi Bob & Rosanne,
Brilliant service, great personal shopping that sorted every issue and helped to furnish a villa from Qatar! Can't recommend highly enough.
We would recommend this excellent service highly. We chose our furniture in England, informed Flaxpaxabia of our choices and they informed us of any unavailability or changes to spec in Spain. They then gave us a an estimate of cost delivery and assembly. Communication via email and phone was excellent. They came at the time specified and set everything up efficiently. This service saved us hours of time and energy in the setting up of our new home in Spain and found it to be a friendly but professional service.
I have been meaning to email my thanks for your help. In the post holiday rush it had slipped my mind.
You really do offer a fantastic service! We are more than pleased with the chair, it looks great and we couldn't have managed it without you. I would be more than happy to highly recommend you in the future.
Thanks again and we won't hesitate to contact you for future orders.
Dear Bob and Rosanne,
Once again we have been immensely impressed by your service. I would have no hesitation in recommending your company to anyone who needs furniture and fittings from Ikea.
I have no doubt that we will contact you again in the future.
Many thanks again.
Thank you so much for making this an easy job….. I must admit I was dreading the shopping abroad but you made it all so simple.
I wouldn’t hesitate to recommend you or use you again.
It was a pleasure to work with both Bob and Joe. I can’t praise them, you, or your company highly enough.
Hi Bob & Rosanne,
Many thanks for your excellent service we look forward to our next order we will certainly recommend you to all our friends,again many thanks.
Good Morning Bob and Rosanne,
I would like to say, that your service is very fast, and very efficient. You take all the hassle out of having to shop at Ikea. I also thank you for being very friendly and helpful. What would we do without you.
Every time I have used the service it has worked perfectly. The goods have always been delivered bang on time, I've been kept fully informed all the way and you've always helped really promptly (and with non ikea recommendations too). I would fully recommend your service. All the team that I've met so far have been great.
Firstly a huge thank you for all your work. Everything went so unbelievably smoothly and everyone worked so hard to complete it with minimum of fuss.
We are so impressed by the professionalism of your company.
You made the whole process pain free.
We really miss Bob, Joe & Mark we feel we have lost part of our family.
Thank you for the lovely plant too.
Lastly Roseanne was excellent with all her paperwork, invoicing and liaising with us by email.
It was good to meet Bob and Dave yesterday and to have all our furniture assembled and ready for us. We are so glad we discovered you - we have really appreciated your friendly, professional and flexible approach. It has helped to make what could have been a very stressful time pleasurable and means we are able to move into our new apartment much earlier than if we had needed to collect and assemble all of the furniture ourselves. Having now been to IKEA, we can truly appreciate the amount of hassle and time you have saved us. Many, many thanks. Thanks again and kindest regards.
Thank you so much Flatpaxabia for your Fabulous, Fast and Efficient and stress free service!
I initially contacted them by 'phone late on a Tuesday afternoon, Roseanne was more than helpful and explained everything to me. I e.mailed my order to them in the early evening. Wednesday morning they contacted me and advised that my order would be with me Thursday lunchtime! The fantastic Dave arrived earlier than expected, which was a total bonus. By 6pm he had assembled ALL 3 chests of drawers, a computer desk, kitchen trolley and a shelving unit, with complete efficiency and absolutely no fuss whatsoever!
If you are like us when it comes to assembling flat pack furniture - screaming, swearing, shouting at each other, oh and taking hours on one piece of furniture - do yourselves a favour and contact Flatpaxabia - they make it easy!!!!!!!
Hi Rosanne & Bob,
Just wanted to say thanks for sorting out of furniture last week. We spent the weekend at the apartment and it really looks good. We would happily recommend your services.
Just like to say thank you for my recent order, all correct, on time and with professional delivery from your team… I will be using you again in the future.
Your guys were fantastic yesterday – absolute lifesavers! I was really worried as to whether we would get the bed put together in time for our friends arrival today knowing my DIY skills! They were really helpful & polite – a great credit to your company. Please thank them from both of us.
I have been very impressed with your company’s service levels & will definitely recommend you to our friends.
All fitted together nicely, looks great. Thank your boys for being on time and as usual, very helpful.
Thank you for being very helpful and swift to respond to every enquiry, seems nothing is too much trouble.
Just wanted to thank you for the great Service. Our Hemnes is Standing tall and serving us well. Glen was very professional and friendly. We will use your Company again in the future.
A big thanks for the safe delivery of our furniture, you made life so much easier filling out your online form for goods and being delivered to the exact time slot.
Very friendly service, would recommend to anyone purchasing property in Spain for furnishings.
Would also like to say thanks for my lovely plant gift.
I will def be using you again in the very near future.
I’m delighted to confirm 100% satisfaction with:-
The quality of the product
The quality and timeliness of your service
Your competitive pricing(product + services)
Won’t hesitate to recommend both IKEA & FLATPAXABIA.
You were on my list to email – but beat me to it. Been busy trying to get things done before I head out to Spain on Friday night.
Kristian asked me to get in touch regarding your immaculate, professional service. He hasn’t actually sat on the sofa yet – he’s saving that for me he said, bless him.
We shall definitely be in touch if we need anything else from Ikea. Funnily enough, our neighbour mentioned she had used your service afterwards, and also said how excellent it was.
Thanks again and also for the lovely houseplant. What a nice gesture.
I found you by Googling Ikea Murcia and your web site came up. I just felt that it was far easier dealing with someone local to where we live, who can deliver and who speak English rather than me navigating the Ikea site and getting it all wrong.
You have made it very easy.
Thank you and regards,
Dear Bob and Rosanne,
Just a note to say how much I appreciate dealing with such a professional company as yours.
I have lived here for 12 years and for the first 3 I wondered if I was ever going to cope with the terrible customer service that does NOT exist in this country. Your staff were charming and on time and did not stop for a minute….
Thank you so much and I hope to do business with you in the future.
Dear Bob and Rosanne,
Thank you so much for the wonderful service we received from you and your team.
We would not hesitate to recommend you and use your services again.
Thank you again and best wishes,
Morning Rosanne and Bob.
Just had to thank you AGAIN for your super efficient service, we are just thrilled, thrilled, thrilled with our garden chairs., we had friends round for tapas and drinks, and they were more than impressed.
Next day service was fantastic, we didn’t expect delivery for at least a week. Thanks once again, and we shall certainly be recommending you to our friends, and of course using you again at any opportunity.
Dear Rosanne and Bob,
Thanks so much for your service, as always I am ever so satisfied. Extra thanks for all the trouble you went through getting that panel, it fits perfectly in the kitchen.
I am so glad, you got me the Ikea order in no time at all and I didn’t not have to go- instead I enjoyed a day in the garden and pool!
Ceci and I are very pleased with the convenient, professional and friendly service offered by you and Bob (and family).
This service, as before, met all expectations.
Thank you so much for all your help. You were nothing but top class from start to finish. We can’t wait to sleep on our new sofa bed next week when we get there.
Sorry to reply so late but I am ‘on the road’.
It was indeed a pleasure to do business with you! I will recommend you to other homeowners!
We have had the privilege of doing business with you on several occasions this year. We took over a house that was completely empty and it was great that we could sit home in Norway and look through our Norwegian Ikea catalogue – find it in the Spanish Ikea online catalogue and send you the list. And finding the small items I wanted that were not in the catalogue!
Knowing that everything was in place and assembled when we arrived in our house the first time was a relief! Thank you!
I have recommended you to everyone who say they have to find a way to buy furniture etc.
We will probably be calling you again in the future!
I should like to congratulate you on the efficiency of your business, which is a refreshing change in Spain.
You dealt with the incomplete goods so quickly I will have no hesitation in using your facilities again.
Thank you so much for all help with shopping, delivery and assemble my lovely furniture. I Will recommend you to friends and other people who needs help with shopping furniture and delivery.
Thank you and I Will contact you if I need more furniture or when I need to change them in future.
Thank you. Everything is perfect.
Very happy with your ‘system’ and the service.
The IKEA cabinets are fantastic. I have fitted many kitchens in my time and ikea is right up there.
Should I need more IKEA items I will surely call.
We want to thank you very much for your wonderful services. We are very glad that we found your company via internet. It is one of the finest decisions we toke after buying our new house in Spain. First we where a bite worried if the whole operation should go well, but it went all above our highest expectations. We will highly recomment your company to all new house-owners who want to furnish there house with Ikea stuff. The amount of money we had to pay seemed at first a lot, but the investment is more than worthwhile. We impossible could do the shopping and delivery on our own. It should take us days and lots of kilometers to collect all we wanted to have. Flatpaxabia kept her promises above our expactation. The aftersale and services where fabulous, precise and customazible. So: if you want to furnish you house in Spain with Ikea, do not doubt a second and make your advantage to do bussiness with Flaxpaxabia!
Thank you so much
We experienced outstanding service from this amazing company ! We chose all the goods before we left Ireland . Roseanne and her team shopped for us , delivered the goods shortly after our arrival and assembled everything ! They were extremely helpful and accommodating and nothing was too much trouble . I would highly recommend flatpaxabia to anyone who needs a complete ikea service in Spain !
Just to let you know how impressed I was with your service- it worked like a dream. Steve arrived on time and did an excellent job in building the furniture and removing all rubbish when he left. I have already recommended you and would have no hesitation in using you again.
We ordered our item from FlatpaXabia p.m. on Friday, had confirmation of the cost by email over the weekend and received delivery of our order by Monday lunchtime. We cannot speak highly enough of the speed and efficiency of this company and have no hesitation in recommending their service to others.
We are very pleased with what you have done for us and your efforts to find an alternative baby bath. The ordering and installation were both excellent. The furniture has made a big difference in the villa. If we need anything else in the future we know where to come.
Thank you very much.
Dear Rosanne and Bob,
The flat has been totally transformed thanks to Ikea and you and your team. It has been a real pleasure dealing with you and your team, who made what could/should have been a really challenging job, really easy.
We are already working on our next shopping list!
Bob & Rosanne,
Thanks for all your help. From the moment we contacted you the service we received for first class. We would not hesitate to use you guys again in the future.
Just back to work…..and its cold here…..brrrrr – after the lovely balmy air of Moraira!!
Wanted to say how pleased we are with our furniture, your delivery and setting up….much appreciated and what a delight your team are… just sorry we didn’t actually meet YOU !
If we get round to needing any more stuff we should be delighted to contact you again …..and will certainly recommend your service.
Best wishes and thanks to all of you.
PS Our little gift of a plant was much appreciated too – a nice touch – we must remember to ask our neighbours to water occasionally…should be sad to lose it in our absence.
We were really impressed with the service that you provided from start to finish and would definitely recommend you,
Hello Bob and Rosanne,
Thank you so much for your work and the pictures. We can’t wait until July to see it in person. We are very pleased and will certainly recommend you to others in need of this service. And yes, we will contact you in future should we need anything from IKEA.
Thanks again! Best regards,